BBC Case Study
We needed to find usability subjects on a project testing for users' perception of current functionality, with a view to possible implementation of additional design concept and new functionality to aid language practice, where deemed beneficial.
Our client was watching users as they navigate the pages and listen to the audio, print and download the phrases. They were asking users for their initial impressions and opinions on the current functionality and ways in which it could be enhanced and improved.
Our clients then showed them several interactive activities that are used elsewhere on the BBC site, which could help to engage and assist with consolidation of what they have already learnt. The respondents we recruited had to match criteria that included being interested in learning a language and not being involved with web design. There were various levels of computer literacy required as well as a sub-quota on users of the current BBC website.
